Shipping policy
Processing Time Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays are processed the next business day.
Shipping Times
- United States: 7–15 business days
- International: 14–30 business days
Delivery times are estimates and may vary due to customs, carrier delays, or high-demand periods.
Shipping Costs
- Free shipping on all orders (or specify threshold if applicable)
- Expedited shipping options may be available at checkout
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Allow 24–48 hours for tracking to update.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the customer's responsibility and are not included in our prices.
Lost or Delayed Packages If your package hasn't arrived within the estimated timeframe, contact us at info@suntweet.com and we'll investigate with the carrier.
Wrong Address Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.
Contact Us SunTweet | info@suntweet.com | www.suntweet.com